e-Confidence Assessment

Instructions

Answer questions as they relate to you. For most answers, check the box(s) most applicable to you or fill in the blanks. Fill in your contact information and click the Submit button at the end of Assessment to send us your results. We'll get back to you to arrange a session.


About You


1.

How would you rate your overall computer ability?


2.

How long have you been using computers?

Less than 1 Year

Less than 5 Years

Greater than 5 Years

Since before you were born


3.

How much of your computer's potential would you estimate you use?

Less than 10% (common)

About half

Most

Every last ounce, and then some


4.

How have you learned more about computers in the past?

(Select all that apply.)

Books

Online Help

Trial & Error

Geek Friend

Computer Course

Other:


5.

What is your preferred method of learning (so far)?

Books

Online Help

Trial & Error

Geek Friend

Computer Course

Other:


6.

List any Computer Training courses you have taken


7.

Are you able to program the time on your VCR?

Yes

No

No, but I can program my DVD (VCRs are ancient history)


8.

How much time do you spend in front of a computer on an average day?

Less than 1 hour

Less than half my time

More than half my time

All day long

All night long

More than 24 hours


About Your Computer


9.

How many computers do you have?

Just the one

Two (Office & Home)

More than two

Other:


10.

Do you have a computer at Work and at Home?

Yes

No


11.

How old is your (primary business) computer?

Less than 1 year

Less than 5 years

More than 5 years


12.

What type of computer do you have?

Windows PC

Non-Windows PC (Note: sessions are ONLY available for Windows based PCs)

Other:


13.

What version of Window's Operating System do you use?

Windows XP Professional

Windows XP Home

Windows ME

Windows 2000

Windows 98

Windows 95

Windows 3.1

Other:


14.

If you have more than one computer in your work or home, are they networked together?

Yes

No

Don't know


15.

What other equipment do you have hooked up to your computer (or network)?

(Select all that apply.)

Printer

Scanner

Fax

Speakers

Microphone

Digital Camera

Digital Video Camera

Web Cam

Other:


16.

Do you have access to the Internet?

Yes

No

Don't know


About Your Software


17.

Do you use a suite of Office Software?

Yes - Microsoft Office

Yes - Microsoft Works

Yes - Corel WordPerfect Office

No

Don't know

Other:


18.

Which Word processing program (if any) do you use (i.e., Microsoft Word XP)?


19.

Which Spreadsheet program (if any) do you use (i.e., Microsoft Excel XP)?


20.

Which Database program (if any) do you use (i.e., Microsoft Access XP)?


21.

Which Presentation Software package (if any) do you use (i.e., PowerPoint XP)?


22.

Which Virus Protection program (if any) do you use?


23.

Which Spyware removal tool (if any) do you use?


24.

Which Desktop Publishing program (if any) do you use?


25.

Which Web Design program (if any) do you use?


26.

Which Photo Editing program (if any) do you use?


27.

Which Graphics program (if any) do you use?


28.

Which Email program (if any) do you use?


29.

Which Internet Browser program (if any) do you use?


30.

Which other software programs do you use?


About Your Software Skills

Rank your ability for each of the following types of software:

 

Beginner

Intermediate

Advanced

Expert

I don't use this

31.

Word Processing

32.

Spreadsheet

33.

Database

34.

Presentation (i.e., PowerPoint)

35.

Graphics

36.

Photo Editing

37.

Web Design

38.

Desktop Publishing

39.

Internet Browser

40.

Email


About Your Computer Performance


41.

My computer used to be much faster

Yes

No


42.

My computer is too slow

Yes

No

About right


43.

My computer frequently crashes

Yes

No


44.

My computer is as stable as a rock

Yes

No

Maybe a small rock...


About Your Computer Maintenance


45.

The files on my computer are well organized, and I can easily find any file I'm looking for.

Yes

No

Don't know


46.

My files and documents are routinely backed up so if my computer died, I wouldn't lose any of my data

Yes

No

Don't know


47.

I have up-to-date virus protection on my computer.

Yes

No

Don't know


48.

I have up-to-date Spyware protection on my computer.

Yes

No

Don't know


49.

My various passwords are easy to guess, or I have them on sticky notes under my keyboard in case I forget them.

Yes

No


About You & the Internet


50.

Do you use the Internet?

Yes

No (How are you filling this out, then?)


51.

How do you access the Internet?

Dial-up

DSL (High Speed Phoneline)

Cable

Satellite

Company LAN

Don't know


52.

How fast is your Internet connection?

Way Too Slow

Too Slow

About Right


53.

Which of the following do you do on the Internet?

(Select all that apply.)

Look for Information

Browse Business Information sites

Get frustrated and give up

Access my email with webmail


54.

How do you go about finding information on the Internet?

(Select all that apply.)

Search Engine

Clicking links on related web pages

Other:


55.

If you do use a Search Engine, which one do you use (most)?


56.

How quickly can you find the information you're looking for using a Search Engine?

Usually within the first 10 results

Usually within the first 100 results

I have to wade through hundreds or millions of pages to find what I'm looking for

Other:


57.

How easily can you navigate most web sites?

With some difficulty

Hit or Miss

Relatively Easily

Very Easily - I'm a Pro


58.

How easily can you find a web page you've visited before?

Very Easily

With Some Effort

With Great Difficulty


About You and Email


59.

Do you use email?

Yes

No


60.

Do you have an email address?

Yes - One email address

Yes - More than one email address

No


61.

What program do you use for Email?

(Select all that apply.)

Outlook

Outlook Express

Netscape Mail

Eudora

AOL

Web Mail

Other:


62.

Are you able to check your emails when away from your work computer?

Yes

No

Don't Know


63.

How many emails do you SEND on the average day?

Less than one a day

Less than 10

From 10 to 50

More than 50


64.

How many emails do you RECEIVE on the average day?

Less than one a day

Less than 10

From 10 to 50

More than 50


65.

How many SPAM emails do you RECEIVE on the average day?

Less than one a day

Less than 10

From 10 to 50

More than 50


66.

How comfortable are you with email?

Very Comfortable

Somewhat Comfortable

Uncomfortable


67.

I use email to send files to others

Yes

No

Don't know


68.

Since I've started using email, the number of faxes I send has:

Decreased

Increased

Stayed about the same

We don't have a fax


69.

Since I've started using email, my Long Distance bill has:

Decreased

Increased

Stayed about the same


About Your Business Data

This section asks questions about your business data. This includes customer information, supplier information, product and inventory information, sales and transaction information, manuals, forms, and any other information relating to your business.


70.

Choose which of the following statements best describes your situation:

All of my business data is available on computer - we use a special program for this.

All of my business data is available on computer - in a variety of programs

Some of my business data is available on computer - we use a special program for this.

Some of my business data is available on computer - in a variety of programs

None of my business data is available on computer (Skip to Q. 74)


71.

If some or all of your business data is available on computer, how easily are you able to retrieve the information you want, when you want it?

Very easily

Not very easily

Next to impossible


72.

If on your computer, do you take advantage of that data to leverage it in other ways (i.e., create mailing lists and personalized customer communications)

Yes

No

I wouldn't know where to start


73.

If on your computer, are you able to analyze you business data (i.e., best customers, top selling products)

Yes

No

I wouldn't know where to start


74.

If most of your business data is still on paper, which of the following statements best describes your situation?

I can see no advantage in putting this information on computer

Too much effort involved in making the switch

I'd like to but haven't got around to it yet

Not Applicable


75.

How much of an impact could moving more of your business data to computers have on your business?

Very little

Moderate

A great deal


About Your Training Goals


76.

What would you like to learn from this training session?


77.

What would you like to accomplish in the future as a result of this training session?


78.

Which half of the day is better for you for an uninterrupted training session?

Mornings

Afternoons

Other:


79.

List up to 5 preferred dates for training


80.

Please provide any other information or questions here:


Please provide the following so we can contact you to arrange a session (*required)

First Name*

Last Name*

Title

Company*

Address*

City*

Province*

Postal Code*

Phone*

Email*

Web Address


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